Answers
Never received a confirmation email or print-at-home tickets
We send you a receipt in your email after you have successfully purchased tickets. This confirmation email will also include your tickets if you chose the print-at-home delivery option. Sometimes valid emails get put to the spam/junk folder, so please check to see if the email is there.
If the email is not there, you can also email us at support@purplepass.com or call us at 1-800-316-8559 to have the email resent to you.
Alternatively, if you purchased while logged into your customer account, you can retrieve the tickets from there too.
- Log in to your account
- View your order history
- Download/print your tickets