Lost credit card or unable to bring it to the Will Call booth
If you lost your credit card, you must bring a document verifying the original card number (statements, letters from bank, etc.) to Will Call in order to retrieve your tickets. If you are unable to bring the credit card or someone else purchased the tickets for you, you must bring a copy of the front and back of the card along with a copy of the ID of the person who purchased the tickets.
If you are unable to bring the proper documentation, you will not be able to receive your ticket or be entitled to a refund.